Terms & Conditions
Welcome to PerazaDesign.com. We provide our website as a service to our customers. Please read these Terms and Conditions carefully. These Terms and Conditions govern your access and use of PerazaDesign.com. By accessing or using PerazaDesign.com you agree to be bound by all of the Terms and Conditions and to any additional guidelines, restrictions, or rules that may be posted in connection with specific sections or services of this Website. PerazaDesign.com reserves the right to make changes to this Site and to these Terms and Conditions at any time without prior notice. Your continued use of this Site is and shall be deemed to be your agreement to be bound by any such modifications, alterations or updates. You also agree that we may provide all legal communications and notices to you electronically by posting them on PerazaDesign.com or, at our election, by sending an e-mail to the e-mail address you provided to us when you registered at our Website. You may withdraw your consent to receive communications from us electronically by emailing us at email@example.com. However, if you withdraw your consent to receive our communications electronically, you must discontinue your use of your account at PerazaDesign.com.
Copyrighted Materials for Limited Use
PerazaDesign.com contains graphics, photographs, images, document layouts, artwork, text, fonts, software tools, and other information (referred to herein as “Content”). This Site and all Content are the copyrighted property of PerazaDesign.com and/or its subsidiaries (referred to herein as “PerazaDesign.com”) or the copyrighted property of parties from whom PerazaDesign.com has licensed such property. All rights in this Site and its Content are reserved worldwide. It is strictly prohibited to retain the copy, distribute, publish, or use any portion of the Content except as expressly allowed in these Terms and Conditions. PerazaDesign.com reserves the right to add, delete, or modify any part of the Content at any time without prior notice.
Use of Site
You are granted permission to access and use this Site and its Content for the sole purpose of preparing, evaluating, and ordering products or services solely through PerazaDesign.com (referred to herein as “Products”). No other download, retention, use, publication, or distribution of any portion of the Content is authorized or permitted. Obtaining Products from PerazaDesign.com does not entitle you to use any portion of Content apart from the finished Products as they are supplied by PerazaDesign.com. You agree to use this Site in a responsible manner that is in full compliance with these Terms and Conditions and with your local laws and regulations, including import and export regulations. Without limitation, no portion of Content may be utilized as a trademark or service mark, for any pornographic use, for any unlawful purpose or use, to defame any person, to violate any person’s right of privacy or publicity, to infringe upon any copyright, trade name, trademark, service mark or other intellectual property right of any person or entity. You agree that you will not use the Site to produce Products that are offensive, unlawful, harassing, libelous, threatening, harmful, obscene, malicious or otherwise objectionable. PerazaDesign.com may terminate its service to customers found to be using PerazaDesign.com to engage in undesirable activities. You are solely responsible for your use of Content in combination with any other images, graphics, text or other materials you incorporate into your Products. You agree that you will not include any text, image, design, trademark, service mark, or any copyrighted work of any third party in your Products unless you have obtained the appropriate authorizations from the owners. You warrant that your Products do not infringe upon any rights of any third party, including copyright, trademark, right of publicity or privacy, and will not libel or defame any third party, and you have all required rights or permissions necessary to incorporate third party material into your Products. By placing an order through PerazaDesign.com, you warrant that you have all necessary permission, right and authority to place the order and you authorize PerazaDesign.com to produce the Products on your behalf.
Our Website is intended for use by individuals 13 years of age or older. Our Website is not directed to children under the age of 13. Users under the age of 13 must use the assistance of a parent or guardian before they use or visit our Website.
Your use of this site shall be governed in all respects by the laws of the state of California, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of PerazaDesign.com products) shall be in the state or federal courts located in Los Angeles County, California. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of PerazaDesign.com products) must be commenced within one (1) year after the claim or cause of action arises. PerazaDesign.com’s failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. Fly Digital Print may assign its rights and duties under this Agreement to any party at any time without notice to you.
Order Cancellation Policy
Jobs cannot be stopped and/or cancelled once they are in “Approved” status. There will be no refunds of any kind after a job has been approved.
PerazaDesign.com focuses on providing our customers with the best possible printing experience and products. If there is any issue with your order, you must report the problem within five (5) business days. You can submit your claim by calling our Customer Service Dept at (626) 622-8100, Option 1 or via email at firstname.lastname@example.org.
Our Customer Service Representative will document your complaint and create a claim for you to reference as we investigate how to best resolve the issue. All defects and/or order issues must be reported to PerazaDesign.com within 5 business days of receiving your order. Customer will be requested to submit digital photos to document the product’s defects. In some cases, customer will be required to ship defective product(s) back to PerazaDesign.com at their own expense and in an agreed upon reasonable time frame. In cases where the order is required to be shipped back to PerazaDesign.com at the customer’s expense, PerazaDesign.com may reimburse the customer for shipping if a defect is determined to exist. Any charges related to expedited orders, such as rush printing or shipping, are non-refundable for defective products unless UPS delivers a defective product or fails to deliver an order. Turnaround time and shipping options for reprinted orders varies due to available production capacity and are at PerazaDesign.com’s discretion. Turnaround time begins after receipt of final proof approval. Final approval will only be accepted in written format. No verbal approvals will be accepted.
Customer Supplied Proofs
We are not responsible for any and all errors in the customer’s printing job if they select the “No E-Proof is needed, print as is.” option.
Color Proof Accuracy
Please note color proofs cannot match the final product 100% due to the fact that proofs are created in a different way than the printed piece and the customer supplied proofs are not calibrated to our presses.
Tampering with our Website, misrepresenting the identity of a user, using buying agents or conducting fraudulent activities on our Website is prohibited. Users are prohibited from violating or attempting to violate the security of our Website, including, without limitation, (a) accessing data not intended for such user or logging onto a server or an account which the user is not authorized to access; (b) using our Website for unintended purposes or trying to change the behavior of our Website; (c) attempting to probe, scan or test the vulnerability of a system or network or breach security or authentication measures without proper authorization; (d) attempting to interfere with service to any user, host or network, including without limitation via means of submitting a virus to our Website, overloading, “flooding,” “spamming,” “mail bombing” or “crashing”; (f) forging any TCP/IP packet header or any part of the header information in any e-mail or newsgroup posting. Violations of system or network security may result in civil or criminal liability; or (g) forging communications on behalf of our Website (impersonating our Website), or to our Website (impersonating as a legitimate user). Sending unsolicited and unauthorized e-mail on our behalf, including promotions and/or advertising of products or services, is expressly prohibited. You agree not to use any device, software or routine or data to interfere or attempt to interfere with the proper working of our Website or any activity being conducted on this site. You agree, further, not to use or attempt to use any engine, software, tool, agent, data or other device or mechanism (including without limitation browsers, spiders, robots, avatars or intelligent agents) to navigate or search our Website other than the search engine and search agents provided by us (if any) or by generally publicly available and acceptable browsers. If and when requested, you agree to provide true, accurate and complete user information to us, and to refrain from impersonating or falsely representing your affiliation with any person or entity.
In an attempt to provide increased value to our visitors, PerazaDesign.com may link to sites operated by third parties. However, even if the third party is affiliated with PerazaDesign.com, PerazaDesign.com has no control over these linked sites, all of which have separate privacy and data collection practices, independent of PerazaDesign.com. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, PerazaDesign.com seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).
Occasionally there may be information on our Website that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, and availability. In the event that a PerazaDesign.com product is mistakenly listed at an incorrect price, we reserve the right to refuse or cancel any orders placed for product(s) listed at the incorrect price. We reserve the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, PerazaDesign.com shall issue a credit to your credit card account in the amount of the incorrect price.
You agree to indemnify, defend and hold PerazaDesign.com harmless, its partners, affiliates, subsidiaries and suppliers from any liability, loss, claim and expense related to your violation of this Terms and Conditions. You agree to defend, indemnify, and hold PerazaDesign.com harmless from any and all claims arising from the improper use of trademark, copyright, or other protected material.
Right of Refusal
We reserve the right to refuse service or products to any person or organization.